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* First Name |
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* Last Name |
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* Address |
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Address2 |
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* Zip |
*Please submit the 5 digit zip code. |
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Shipping Address
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Same as billing |
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* First
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* Last
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* Address |
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Address2 |
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* City |
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* Country |
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* State |
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* Zip |
*Please submit the 5 digit zip code. |
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General Conditions |
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Privacy Policy
Super Beauty Depot requests information that is voluntary at all times. It is in your best interest that we are informed as much as possible about our customers. With the advancement of technology, new concerns have risen about an individual’s privacy. With the aid of technology on our side, we have been able to afford our customers the peace of mind to place their orders and experience on us.
Because we value your business, we strive to keep your privacy and information as secure as possible. We value your privacy and understand that your number one concern while shopping online is your privacy, so we have prepared a Privacy Policy that details where your information goes. Super Beauty Depot collects information whenever you fill out information on our website, including but not limited to: name, address, telephone number, email address, birth date, gender, zip code, etc. When you fill out this information, you consent to the following:
- Super Beauty Depot will not sell your personal information to any third parties. - Super Beauty Depot may have trusted partners that work for or represent us, in which case personal information is shared and is only used for Super Beauty Depot purposes and none out of the boundaries stated hereby. Our trusted partners do not have the right to independently contact, share or act upon the use of personal information that has been supplied to Super Beauty Depot, and Super Beauty Depot only. - Super Beauty Depot will comply with any federal and/or state laws and share personal information if there is suspicion of fraud, physical threats to any individuals, illegal activities or otherwise required by law. Our newsletters were devised to offer our loyal customers a way of staying informed about our brand new products, weekly deals, and many other perks that we would not be able to offer otherwise. Through our email newsletter we are able to better inform our customers about new offers and products right to their in-boxes. We never send out unrequested newsletters, information, emails, or mailings. In order to adequately contact our customers, we have placed a voluntary sign up form at the bottom of every page that you visit. Once you sign up for our newsletters, you will be sent a confirmation email that will prompt you to click on a link and verify that you want to sign up for our newsletter. We do not believe in spam, so your information will never be sold to a third party.
If for any reason, you wish to be removed from our contact list, or opt-out and have your information removed from our systems, email us at: service@superbeautydepot.com.
We never purchase or sell contact lists, so your privacy is kept intact, and is only used to advertise and inform our loyal customers.
Return and Exchange Policy
Part of our commitment is to assure you do not receive any product(s) that may be used or damaged in any way. To insure this our return policy is as follows:1. If you are returning a product that you are not satisfied with you must have all tags and the original packaging that was sent to you. If you do not have these items then there will be a restocking fee between 10-30%.
2. Once you have contacted customer service and have received you RMA Form you will be responsible for the shipping cost of the returned product(s). 3. If you are exchanging a product that you are not satisfied with You will be responsible for the shipping costs both ways unless we are at fault for shipping a wrong or defective item. 4. For wigs, half-wigs and ponytails, customers must request for refund or exchange within seven calendar days since the delivery date. 5. All other items (weaves, braids, hair pieces, and et cetera) are eligible for refund or exchange during fourteen calendar days since the delivery date. 6. Returning a defective product, if you have received a defective product(s) you must notify our customer service department immediately. Once having contacted us we will have you ship back the product at our expense. Once the product arrives at our facility we will launch our investigation. Your claim may take up to 2 to 3 days, if found that the product is defective you will be reimbursed the total amount back via your payment method. Send your package to:
SUPER BEAUTY DEPOT
P.O. BOX 683169
Orlando, FL 32868-3169
Shipping Info and Restrictions
Most orders ship within 24 hours after checkout guaranteed, pending on credit card approval.
Deliveries are made Monday through Friday (excluding holidays). Unfortunately, Saturday delivery is not available.
Delays in Shipment
When placing an order with us and calculating arrival time, please take into consideration that we have no control over the items once they have left our warehouse. Unfortunate weather, natural disasters, holidays, and carrier delays should be a factor in the product’s arrival date calculation. Super Beauty Depot cannot be held responsible for late arrival. Below is the shipping map. Please be aware that these are just an estimate time, and can and may be delayed to unforeseen circumstances
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* I Agree to the general Conditions.
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